This Privacy Policy explains how Rocsolid | security tags ,display security ,safer and RFID (“we”, “us”, or “our”) collects, uses, and protects information submitted through this website, including inquiry and contact forms.
Last updated: 24 10 月, 2026
1. Who we are
Rocsolid | security tags ,display security ,safer and RFID supplies industrial products and related services. You can contact us using the details below.
- Address: Xuzhou engineering institute industry science and technology park,Xuzhou City, Jiangsu Province.
- Email: sales@www.eas-rocsolid.com
- Phone: +86-516-61230087
2. Information we collect
When you send an inquiry, request a quote, or otherwise contact us, we may collect:
- Name, company name, country, email address, and phone number
- Project or product requirements you include in your message
- Technical data such as IP address, browser type, referring page, and submission time
- Security-check results from the form captcha provider you complete
We do not require you to create an account to submit an inquiry.
3. How we use your information
We use the information you provide to:
- Respond to inquiries and provide quotations, product matching, or OEM/ODM support
- Communicate with you by email, phone, or WhatsApp where you have shared those details
- Improve our website, prevent spam, and keep our forms secure
- Meet legal, accounting, or compliance requirements
We do not sell your personal information.
4. Form security and captcha
Inquiry forms may include a security check (arithmetic question, Google reCAPTCHA, Cloudflare Turnstile, or Alibaba Cloud captcha). Those providers may process a limited set of technical data to confirm that a submission is made by a person. Their own privacy terms apply to that processing.
5. Cookies and analytics
This website may use cookies or similar technologies, including basic analytics, to understand how the site is used and to keep it working. You can control cookies through your browser settings.
6. Sharing
We may share information with:
- Members of our sales and support team who need it to handle your request
- Service providers that host this website, send email, or operate form security tools
- Authorities if required by law
We only share what is needed for those purposes.
7. Retention
Inquiry records are kept for as long as needed to handle your request, maintain business records, and meet legal obligations. You may ask us to update or delete your information where applicable law allows.
8. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you. To make a request, email us at sales@www.eas-rocsolid.com.
9. International transfers
We serve customers worldwide. Your information may be processed in the country where our team or service providers operate. We take reasonable steps to protect it in transit and at rest.
10. Changes
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.